Wyoming 2-1-1 was established in Laramie County in 2011 and offered services to the southeast region of the state. With state funding in 2012 Wyoming 2-1-1 was able to expand its service statewide and has been steadily building its database for community resources to all of those in need in the state of Wyoming.
Services available in Wyoming can be difficult to navigate, particularly when people are in immediate need of food, shelter, financial assistance or healthcare. Wyoming 2-1-1 removes the need for multiple resource lists and instead provides one comprehensive database of community resources for the entire state. They help individuals learn about resources available to them and provide them with up-to-date information about available services on a local, regional, statewide and national level.
Through a confidential intake process that gathers demographic information on the individual and family, trained Community Resource Specialists assist callers in defining and prioritizing their needs which results in appropriate referrals to local agencies. Staff also offers advocacy for individuals that are struggling to understand or access services with emotional support, translation services or providing additional research about available services.
Wyoming 2-1-1 believes that early intervention, combined with appropriate information and referrals, results in addressing needs before they become a crisis.